eCommerce | Web Development | Print Design | Email Marketing

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Understanding what a client really wants is one of the most difficult tasks for the designer. Answering these key questions will be invaluable to streamlining the design process. With this information, we will be able to work quicker and more efficiently to meet the desired goal and deliver satisfying results.

Please take the time to fill out as much of this form as possible. If you are unsure about a question, don't have an answer, or it seems irrelevant, don't worry.

If you wish to speak to a consultant in person, you can also call 1300 791 198 or from overseas +61 2 9675 5705.

Please enter your name / contact number / email address and company name 1. Why do you want to have a new website, or have your current site redesigned? 2. Please describe your organization in a few sentences. 3. What is there about you and your background that sets you apart for a special (niche) group of potential customers? 4. What problems do your prospects have that your business solves? 5. Why do you believe site visitors should do business with you rather than with a competitor? 6. Do you have a slogan or tagline that clearly describes what you offer in terms of benefits or features? 7. Please describe your potential customers. Pay special attention to their income, interests, gender, age, even type of computer they use, e.g., old with dialup account or newer with broadband. If your website is a business-to-business site, what sort of companies are you hoping to attract? 8. What is your budget for this project? 9. Who are the decision makers on this project? What is the turnaround time for making a decision? 10. What staff will be involved? What are their roles? Is there a webmaster on your staff? 11. What is your deadline for completing the site? 12. Please list the names of five other sites that you like. Why are they attractive to you? 13. Have you researched your online competition so you have an idea of what you do and don't want on your site? 14. What do you NOT want on your site in terms of text, content, etc.? 15. Where is the website content coming from? Who's responsible for updating it? Is it ready for use on your website? 16. Do you have a logo? 17. Are you planning to do online sales? If so, what is the product, and how many items do you want to sell online? 18. If you're planning to sell online, are you set up to accept credit cards? 19. How much time will you be able to spend online, responding to inquiries that come in via your website? Once a day? Several hours a day? 20. If you were using a search engine, what words or phrases would you use to find your site? Which of these words or phrases is most important? Second? Third? 21. Other than what search engines will produce, what methods do you have in mind to spread the word about your website? 22. Once your website is completed, how long do you think it will be before you begin bringing in significant business from the website? 23. How do you plan to encourage repeat visitors and referrals? 24. Any additional information you would like to submit?

Intervelopment Studios Australia

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